Re-Opening Information & Updates
At The 5 Info & Bookings
(585) 232-7200
123 E. Main St.
Rochester, NY 14604
Re-Opening Information & Updates
Our first priority at the Floreano Convention Center is the health and well-being of our guests, partners, vendors, staff and community. The responsibility to provide a safe space for people to gather and celebrate is not something we take lightly.

In accordance with the guidelines of the Centers for Disease Control (CDC), NYS Department of Health and the Monroe County Health Department, the Floreano Convention Center is closed until further notice. Our sales and event staff are working diligently with our clients to find alternative dates for previously scheduled events, as well as continue to book new events for the coming months and years ahead.

To speak with someone on our event team, please call 585-232-7200.

View our Recovery Plan: Ready, Set, Go Safely!  HERE
***This document will be updated frequently to reflect the most recent NYS health guidelines***

The Floreano Convention Center is a GBAC STARTM Accredited Facility.
Read more about the Global Biorisk Advisory Council HERE

Frequently Asked Questions:

When do you envision opening for events?
We look forward to opening our doors as soon as safely possible. We do not currently have an official opening date and are taking direction from the New York State Governors Office as to when we can safely welcome guests back into our facility.

How different will my event set up look with social distancing?
We will be following all guidelines and best practices provided by the CDC, New York State, and local health officials; but certain details will be left to us - the event partners - to plan together. Depending on the restrictions in place, our event team will work with you to find creative solutions that ensure your program runs smoothly and complies with all current social distancing and safety measures.

What are you doing to prepare for reopening?
The Floreano Convention Center has been working with local and national industry partners to make sure we are prepared to safely welcome guests back through our doors. As we start to reimagine live events and gatherings, we want you to know that we are taking additional measures to provide a clean and safe space for you to host your event. Below are just a few of the new procedures that will be in place upon reopening, please keep in mind that these will continue to evolve based on the current guidelines:
  • Sanitization of all utilized event space, equipment, and common areas prior to your event
  • High-touch points will be a constant focus of sanitization efforts (i.e. door handles, stair railings, escalators, elevator buttons, and restrooms)
  • All staff and vendors will be required to wear masks and gloves as directed by the CDC, and will undergo a health screening prior to entering the building
  • Signage will be posted reflecting NYS and CDC regulations and best practices
  • New food service standards will be in place, including limitations on certain hand passed items, lids on any preset dishes, and the use of rolled silverware wherever possible

Helpful Resources:

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